Customer Service Email Chat Process...

Recruitech Solutions has an opening for a Customer Service Email Chat Process... based in Airoli, Mumbai. 3 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

Ajio Hiring Immediate Joinersprocess: Customer Service & Email Processeligibility: Hsc / Graduaterequirements:Experience:- Minimum 6 Months Experience V -6 Communication Skills - 1 Female Candidate- 2 Male Candidates- Ctc: 30,000- In-Hand Salary: 26,000- Shift Timings: 11:00 Am 8:00 Pm / 12:00 Pm 9:00 Pm- Week Off: Rotational. 1 - 2 Years Experience Compulsory. | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are polite and calm under pressure

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Recruitech Solutions.