Non Tech Support Executive - Non Vo...

Redfoxa Careerlink Pvt Ltd is looking for a Non Tech Support Executive - Non Vo... to join its team in Brookefield, Bengaluru. Salary is up to ₹23,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• You are patient and calm under pressure

Pay and perks

Compensation: ₹22,500 – ₹23,000 per month.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Brookefield, Bengaluru, Karnataka
• Openings: 30
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Redfoxa Careerlink Pvt Ltd.