Operation Manager

Join Redockfy Services Pvt.Ltd. as an Operation Manager in Rajendra Nagar, Patna. No experience? You can still apply. You can earn up to ₹22,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Basic Excel, Advanced Excel | Skills Needed : Tally

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Advanced Excel, Basic Excel and Tally
• Female Only
• Basic English
• Freshers can apply
• Basic Excel, Advanced Excel
• Skills Needed: Tally
• A patient, polite attitude

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Work location: Rajendra Nagar, Patna, Bihar
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Redockfy Services Pvt.Ltd..