Operation Manager

Start your next role as an Operation Manager with Redockfy Services Pvt.Ltd. in Rajendra Nagar, Patna. 10 candidates will be hired for this role. Salary is up to ₹16,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel, Advanced Excel | Skills Needed : Email, Computer

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Advanced Excel, Basic Excel, Computer and Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel
• Skills Needed: Email, Computer
• Someone customer-first and patient

Job details

• Work location: Rajendra Nagar, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Redockfy Services Pvt.Ltd. reviews applications regularly.