Senior Telecalling Officer

Join Redockfy Services Pvt.Ltd. as a Senior Telecalling Officer in Rajendra Nagar, Patna. 10 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Calling Ka Work Back Office Work Hai. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Verbal communication, Active listening, CRM tools, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Rajendra Nagar, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Redockfy Services Pvt.Ltd..