Telecaller

A new Telecaller role is open at Regalia Empire, Panchkula, Chandigarh. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Salary

The salary for this role is ₹12,000 – ₹20,000 per month.

Job details

• Location: Panchkula, Chandigarh, Chandigarh
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Regalia Empire. It takes less than a minute.