Telecaller

Regent Organisation has an opening for a Telecaller based in Udhna, Surat. The pay goes up to ₹20,000/month. There are 2 open positions.

Employer’s description

* Call Customers And Provide Information About Textile Machinery And Products.* Generate New Leads And Follow Up With Potential Clients.* Handle Customer Inquiries And Support The Sales Team.* Maintain Call Records And Customer Database.* Communicate With Customers Through Phone, Whatsapp, And Email. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi, English
• You are customer-first and calm under pressure

Position details

• Work location: Udhna, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2

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