Telecaller

Regional Academy wants to bring on a Telecaller for its Khandagiri, Bhubaneswar team. You can earn up to ₹13,000/month. There are 4 open positions.

In the employer’s words

We Are Hiring Female Telecallers To Handle Calls, Explain Basic Information, And Manage Enquiries. Candidates Should Have Good Communication Skills, A Polite Attitude, And Confidence In Speaking Over Phone. Freshers With Good Communication Skills Can Also Apply. 1 - 2 Years Experience Compulsory. | Type : Sales, International | Marketing | Languages : Bengali, Telugu, Hindi, English

Salary

The salary for this role is ₹8,000 – ₹13,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, International, Marketing, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International
• Marketing
• Languages: Bengali, Telugu, Hindi, English
• A customer-first, polite attitude

Quick facts

• Job location: Khandagiri, Bhubaneswar, Odisha
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 4
• Work mode: Office-based

Click Apply to send your profile to Regional Academy. It takes less than a minute.