Telecaller

Relax Ayurvedic is looking for a Telecaller to join its team in Mogappair, Chennai. No experience? You can still apply. Salary is up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Hindi and English, Typing speed and Verbal communication
• Female Only
• No English required
• Freshers can apply
• Someone patient and polite

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Position details

• Work location: Mogappair, Chennai, Tamil Nadu
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Relax Ayurvedic. It takes less than a minute.