Senior Presales Executive

Start your next role as a Senior Presales Executive with Reliance Nippon Life Insurance in Sholinganallur, Chennai. You can earn up to ₹45,000/month. The team is filling 2 vacancies.

Employer’s description

A Pre-Sales Telecom Professional Acts As The Technical Bridge Between Sales Teams And Customers, Designing Tailored Solutions (Network, Bss/Oss, Cloud) To Meet Client Needs And Secure Deals. Responsibilities Include Preparing Rfps/Rfqs, Delivering Technical Presentations, Conducting Proof Of Concept (Poc) Demonstrations, And Collaborating With Prod. More Than 2 Years Experience Compulsory. | Type : Sales, International | Preferred Experience In : Real Estate, Real Estate | Marketing | Languages : Tamil, English, Hindi

Compensation

Salary: ₹40,000 – ₹45,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, International, Marketing, Real Estate, Sales and Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, International
• Preferred Experience In: Real Estate, Real Estate
• Marketing
• Languages: Tamil, English, Hindi
• A customer-first, calm under pressure attitude

Quick facts

• Location: Sholinganallur, Chennai, Tamil Nadu
• Work mode: Office-based
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Reliance Nippon Life Insurance.