Operation Manager

Looking for an Operation Manager role in Wadgaon Sheri, Pune? Renaissance Living Space is hiring now. The pay goes up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹25,000 – ₹30,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Computer
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• A polite, customer-first attitude

Quick facts

• Location: Wadgaon Sheri, Pune, Maharashtra
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Renaissance Living Space.