Collection Telecaller.

Renu Saini (Vigor Enterprises) wants to bring on a Collection Telecaller. for its Kalka, Panchkula team. Salary is up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Collection Telecaller. 1 - 2 Years Experience Compulsory. | Type : Outbound

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• A calm under pressure, customer-first attitude

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Kalka, Panchkula, Haryana
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Renu Saini (Vigor Enterprises) reviews applications regularly.