Voice Process Associate

Resource Square Solutions Private Limited has an opening for a Voice Process Associate based in Anna Salai, Chennai. There are 5 open positions. You can earn up to ₹25,000/month.

Note from the employer

Handle Inbound And Outbound Customer Calls Related To Insurance Products And Services.Explain Insurance Policies, Benefits, Renewals, And Claim Procedures To Customers.Resolve Customer Queries And Complaints Professionally Over Phone Calls. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Hindi, Telugu, Kannada

Salary and benefits

You will be paid ₹16,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Hindi, Kannada, Malayalam and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Hindi, Telugu, Kannada

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.

Quick facts

• Work location: Anna Salai, Chennai, Tamil Nadu
• Interview: 11:00 AM - 2 :00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

Apply today and take the next step in your career with Resource Square Solutions Private Limited.