Operations Executive

Reva Phoenix Labs & Consultants Pvt. Ltd. has an opening for an Operations Executive based in Madipakkam, Chennai. Great for first-time job seekers. 2 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Nabl Accredited Lab -Handle Support Functions Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. Good Communication Skills & Customer Handling, Computer Skills Are Required. Performance Based Incentives Provided. Type : Sales, Domestic | Marketing | Languages : Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, Tamil, English

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Marathi and Marketing
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Marketing
• Languages: Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, Tamil, English
• Someone customer-first and calm under pressure

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Quick facts

• Work location: Madipakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Reva Phoenix Labs & Consultants Pvt. Ltd. today.