Loan Advisor

Rezalio & Company has an opening for a Loan Advisor based in Hazratganj, Lucknow. The team is filling 5 vacancies. Salary is up to ₹16,000/month.

Note from the employer

Handle Inbound/Outbound Calls To Assist Customers With Loan Products, Explain Features, Generate Leads, And Close Sales. Maintain Client Records, Achieve Monthly Targets, And Ensure Excellent Customer Experience Through Effective Communication And Follow-Ups. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

Quick facts

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Rezalio & Company.