Team Leader

Rezalio & Company is hiring a Team Leader in Hazratganj, Lucknow. Salary is up to ₹25,000/month.

Note from the employer

Hiring Team Leader Customer Support (Inbound). Candidate Must Have Experience Handling Customer Support Teams, Call Monitoring, Escalations, And Team Performance. Strong Communication & Leadership Skills Required. Only Experinced Job Timing 10-6, 6 Day Working,Voice -Inbound. More Than 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Hindi, English

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Hazratganj, Lucknow, Uttar Pradesh
• Vacancies: 1
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rezalio & Company.