Telecollection

Rezolution Secure Debt is hiring a Telecollection in Wadala, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Job location: Wadala, Mumbai, Maharashtra
• Vacancies: 20
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rezolution Secure Debt today.