Customer Care Executive (Cce)

A new Customer Care Executive (Cce) role is open at RFS Business Solutions, Salt Lake, Kolkata. Salary is up to ₹20,000/month.

In the employer’s words

4 Hours Shift 7:30Pm To 11:30Pm, Hybrid Mode. Your Responsibilities Will Include Monitoring Emails And Phone Calls From Clients, Tracking Client Follow-Ups , First Response To Any Support Tickets , Entering User Story In Our System For Support Team To Investigate , Handling Billing Follow Ups Etc. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | MS Power Point, MS Word, Handling Invoices, Manage Operations

Your responsibilities

• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers
• Record visits, calls and orders in the CRM or daily report

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Computer, Email, Handling Invoices, Manage Operations, Ms Power Point, Ms Word
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• MS Power Point, MS Word, Handling Invoices, Manage Operations

Position details

• Location: Salt Lake, Kolkata, West Bengal
• Interview timings: Online
• Vacancies: 1
• Timings: 7:30 PM - 11:30 PM | Monday to Friday
• Work type: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to RFS Business Solutions today.