Telecaller

A new Telecaller role is open at RG Enterprises, Valasaravakkam, Chennai. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Active listening, Hindi and English
• Female Only
• No English required
• Freshers can apply
• A customer-first, polite attitude

Salary and benefits

Compensation: ₹15,000 per month.

Job at a glance

• Work location: Valasaravakkam, Chennai, Tamil Nadu
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to RG Enterprises today.