Quality Manager

Ricetech Machinery India Private Limited wants to bring on a Quality Manager for its Suraram, Hyderabad team. The pay goes up to ₹60,000/month.

In the employer’s words

Knowledge On Shafts, Bearing, Lean, Kanban, 5S, Six Sigma, Painting, Fabrication, Assembly, Motors. More Than 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Compensation

Compensation: ₹40,000 – ₹60,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Telugu
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• A patient, customer-first attitude

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Suraram, Hyderabad, Telangana
• Openings: 1
• Working hours: 9:00 AM - 5:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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