Floor Manager

Riddhi Siddhi has an opening for a Floor Manager based in Jaripatka, Nagpur. Salary is up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

What you get

Compensation: ₹22,000 – ₹25,000 per month.

What you will do

As a Floor Manager, your work will include:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

Position details

• Work location: Jaripatka, Nagpur, Maharashtra
• Work mode: Office-based
• Working hours: 11-00 AM to 10:00 PM
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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