Telecaller

A new Telecaller role is open at Ridhhi Enterprises, Mahal, Nagpur. You can earn up to ₹15,000/month.

Employer’s description

Profile :- Telecaller Experience :-1 To 3Years In Telecalling Salary :- 10,000 To 15,000 Location :- Ca Road, Nagpur. 1 - 2 Years Experience Compulsory.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Complaint handling, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Position details

• Job location: Mahal, Nagpur, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Ridhhi Enterprises.