Senior Telecaller

A new Senior Telecaller role is open at Ridhi Enterprise, Katraj, Pune. Freshers can apply. There are 5 open positions. You can earn up to ₹26,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound, Inbound, Sales | Marketing | Languages : Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Marathi, Hindi, English

Compensation

Salary: ₹15,000 – ₹26,000 per month, based on skills and experience.

What you will do

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Katraj, Pune, Maharashtra
• Work mode: On-site
• Timings: 9:15 AM - 6:45 PM | Monday to Saturday
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Ridhi Enterprise today.