Service Coordinator

Join Ridhi Enterprise as a Service Coordinator in Katraj Kondhwa Road, Pune. The pay goes up to ₹15,000/month. Freshers can apply. 2 candidates will be hired for this role.

Employer’s description

Guiding Technicians, Talking To Customers, And Making Sure The Job Is Done On Time, Maintain Service Record,. Languages : Marathi, Hindi, English

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Location: Katraj Kondhwa Road, Pune, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 9:15 AM - 6:45 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ridhi Enterprise.