Telecaller

Start your next role as a Telecaller with The Right Choice in Panchkula, Chandigarh. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Verbal communication, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹10,000 – ₹20,000 per month.

Job at a glance

• Work location: Panchkula, Chandigarh, Chandigarh
• Work mode: Office-based
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to The Right Choice today.