Chat/Email Support Executive

Right Life Hr Solutions is looking for a Chat/Email Support Executive to join its team in Sector 30 - Gurgaon, Delhi. You can earn up to ₹33,000/month. 5 candidates will be hired for this role.

Note from the employer

Minimum 6 Months Experience In Email Or Chat Support Process. English Fluency Should Be Good And Typing Speed Should Be 40Wpm. 1 - 2 Years Experience Compulsory. | Languages : English

Compensation

You will be paid ₹20,000 – ₹33,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, customer-first attitude

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Timings: rotational shift / 5 days working
• Vacancies: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Right Life Hr Solutions reviews applications regularly.