Email Support Executive

Start your next role as an Email Support Executive with Right Life Hr Solutions in Sector 30 - Gurgaon, Delhi. There are 25 open positions. The pay goes up to ₹38,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and polite

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹25,000 – ₹38,000 per month, based on skills and experience.

Job at a glance

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Right Life Hr Solutions.