Floor Manager

Rightway Insurance is hiring a Floor Manager in Sayajigunj, Vadodara. Freshers can apply. You can earn up to ₹17,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Languages : Gujarati, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with English, Gujarati, Hindi, Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: Gujarati, Hindi, English
• You are polite and customer-first

Pay and perks

The salary for this role is ₹12,000 – ₹17,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Location: Sayajigunj, Vadodara, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Rightway Insurance reviews applications regularly.