Renewal Telecaller

Rightway Insurance is looking for a Renewal Telecaller to join its team in Sayajigunj, Vadodara. Freshers can apply. The team is filling 2 vacancies. Salary is up to ₹12,000/month.

Employer’s description

Call Existing Customers For Insurance Policy Renewals, Explain Renewal Premiums And Policy Benefits, Handle Customer Queries, Maintain Daily Follow-Ups, Achieve Renewal Targets, Share Quotations And Payment Links Via Whatsapp/Email/Sms, Update Customer Details In Crm/Excel, And Coordinate With The Team For Timely Policy Renewals.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Active listening, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What the job involves

As a Renewal Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Sayajigunj, Vadodara, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: On-site

Ready to start? Upload your resume and apply to Rightway Insurance today.