Team Leader

A new Team Leader role is open at Rinku (M/S G.B. Enterprises), Dwarka Mor, Delhi. The team is filling 5 vacancies. The pay goes up to ₹21,000/month.

In the employer’s words

Lead, Motivate, And Manage A Team Of Credit Card Telesales Executives.Drive Daily, Weekly, And Monthly Sales Targets While Ensuring Team Productivity.Monitor Team Performance Through Call Audits, Reports, And Kpis.Provide Product Knowledge, Sales Coaching, And Regular Training To Improve Conversions.Assist Team Members In Handling Customer. Type : Sales, Domestic, Outbound, Inbound | Languages : Hindi, English

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Hindi, English
• Someone customer-first and polite

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹14,500 – ₹21,000 per month.

Position details

• Location: Dwarka Mor, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Rinku (M/S G.B. Enterprises) reviews applications regularly.