Telecaller

Start your next role as a Telecaller with Rinova Clinic in Balmikinagar, Lucknow. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• You are polite and customer-first

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Balmikinagar, Lucknow, Uttar Pradesh
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Rinova Clinic.