Telecaller

Rise SLN Digital Solutions is hiring a Telecaller in Eluru Road, Vijayawada. Salary is up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Active listening, Typing speed, Verbal communication and Complaint handling
• Basic English
• Freshers can apply

Job at a glance

• Location: Eluru Road, Vijayawada, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Apply today and take the next step in your career with Rise SLN Digital Solutions.