Telecaller

Risein Bricks has an opening for a Telecaller based in Vaishali Extension - Ghaziabad, Delhi. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Active listening
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹7,000 – ₹15,000 per month.

Job details

• Job location: Vaishali Extension - Ghaziabad, Delhi, Delhi
• Vacancies: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Risein Bricks reviews applications regularly.