Operations Executive-Metal Manufact...

Start your next role as an Operations Executive-Metal Manufact... with Rishi Rajesh Surana (Rishi Jobs) in Sachin, Surat. Salary is up to ₹30,000/month.

Employer’s description

Track Orders From Processing To Delivery And Coordinate With Internal Teams, Vendors, And Transporters For Smooth Dispatch Operations. Maintain Mis Reports, Operational Records, And Documentation Using Advanced Excel. Handle Follow-Ups, Communication, And Day-To-Day Operational Support. 1 - 2 Years Experience Compulsory.

Your responsibilities

As an Operations Executive-Metal Manufact..., your work will include:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Position details

• Work location: Sachin, Surat, Gujarat
• Openings: 1
• Work mode: On-site
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rishi Rajesh Surana (Rishi Jobs) today.