Telecaller

Rishitha Enterprises is hiring a Telecaller in Meerpet, Hyderabad. There are 4 open positions. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Verbal communication, Complaint handling, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹12,000 per month.

Quick facts

• Job location: Meerpet, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rishitha Enterprises reviews applications regularly.