Telecaller

Start your next role as a Telecaller with Riskshield Insurance Broking Ltd. in Kalighat, Kolkata. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

We Offer Dedicated Telesales Support To Drive Policy Conversions And Ensure Timely Renewals Through Structured And Result-Oriented Calling Processes. Our Trained Telesales Executives Will Connect With Prospective And Existing Customers Using The Data Provided, Ensuring A Personalized And Professional Interaction In Every Call. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Marketing

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Inbound, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Marketing
• Someone calm under pressure and customer-first

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Kalighat, Kolkata, West Bengal
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Riskshield Insurance Broking Ltd..