Reservation Executive

Looking for a Reservation Executive role in Koodathai, Kozhikode? Risora hospitality is hiring now. Freshers can apply. The pay goes up to ₹15,000/month. 4 candidates will be hired for this role.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, Hindi and English and CRM tools
• Female Only
• Good English
• Freshers can apply
• You are polite and calm under pressure

Job at a glance

• Job location: Koodathai, Kozhikode, Kerala
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 4

Ready to start? Upload your resume and apply to Risora hospitality today.