Telecaller

Start your next role as a Telecaller with Ritesurgery in Vijayanagar, Bengaluru. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• You are polite and customer-first

Quick facts

• Location: Vijayanagar, Bengaluru, Karnataka
• Work type: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ritesurgery reviews applications regularly.