Altice Ib

Looking for an Altice Ib role in Hinjewadi Phase II, Pune? Ritik Anand (Ace Hiring Solutions) is hiring now. The pay goes up to ₹22,150/month. 20 candidates will be hired for this role.

Employer’s description

Altice Ib 20100 Ctc350 Esic Deduction 1600 Transport Deduction 18150 Inhand + 4000 Night Shift Allowance 22150 Total Inhand Salary + Eclerx Performance Incentive Up To 7000/- Month *(Note Depends On Monthly Performance)*+ Client Incentives Quarterlyhome Pickup And Home Drop Medical Insurance Upto 3 Lakhs Shift Time : First Login 4:30 Pm Last Login. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

Compensation: ₹18,500 – ₹22,150 per month.

What you will do

As an Altice Ib, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Job at a glance

• Job location: Hinjewadi Phase II, Pune, Maharashtra
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Ritik Anand (Ace Hiring Solutions).