Customer Service Executive (Interna...

Start your next role as a Customer Service Executive (Interna... with Ritik Anand (Ace Hiring Solutions) in Ambattur, Chennai. The team is filling 20 vacancies. Salary is up to ₹28,000/month.

Note from the employer

Customer Service Executive For International E-Mail/Chat(Immediate Joiners Preferred)We Are Looking For Candidates Who Have Hands-On Experience In International Email/Chat With Good English Communication Skills.Requirements:Candidates With Minimum 1 Year Experience In International Email / Chat Process 2-Way Cab Facility Provided 5 Days Working. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, customer-first attitude

Salary and benefits

The salary for this role is ₹20,000 – ₹28,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Position details

• Work location: Ambattur, Chennai, Tamil Nadu
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Ritik Anand (Ace Hiring Solutions).