Process Coordinator

Looking for a Process Coordinator role in Begampura, Surat? Rivaansh Commercials Private Limited is hiring now. Freshers can apply. The pay goes up to ₹20,000/month. 3 candidates will be hired for this role.

Employer’s description

A Process Coordinators Job Is To Oversee And Optimize Workflows To Ensure Smooth And Efficient Operations By Coordinating Across Departments, Monitoring Daily Activities, And Implementing Process Improvements. Key Duties Include Maintaining Accurate Documentation, Tracking Performance Metrics, Ensuring Compliance, And Providing Support To Teams. Marketing | Languages : Hindi

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi, Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Hindi
• Someone patient and customer-first

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Begampura, Surat, Gujarat
• Timings: 09:30 am - 7:00pm | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 3

Click Apply to send your profile to Rivaansh Commercials Private Limited. It takes less than a minute.