Sr. Tele Caller In Banking Process

A new Sr. Tele Caller In Banking Process role is open at Riverina Direct Services, Salt Lake, Kolkata. Freshers can apply. The team is filling 5 vacancies. You can earn up to ₹16,000/month.

Employer’s description

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Domestic, Outbound | Languages : Bengali

Pay and perks

You will be paid ₹9,000 – ₹16,000 per month.

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali
• You are calm under pressure and patient

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Riverina Direct Services.