Sr. Telecaller In Banking Process

Riverina Direct Services has an opening for a Sr. Telecaller In Banking Process based in Salt Lake, Kolkata. Freshers can apply. Salary is up to ₹16,000/month. There are 5 open positions.

Note from the employer

*Banking Product-Credit Card & Personal Loan Sales With Reputed Bank. *Quality-As Bank Instruction Only. *Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. Type : Domestic, Outbound | Languages : Hindi, Bengali

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Bengali, Domestic, Hindi, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, Bengali
• Someone patient and customer-first

Salary and benefits

You will be paid ₹9,000 – ₹16,000 per month.

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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