Sr. Telecaller In Banking Process

Riverina Direct Services is hiring a Sr. Telecaller In Banking Process in Salt Lake, Kolkata. Salary is up to ₹15,000/month. There are 5 open positions. Great for first-time job seekers.

In the employer’s words

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Outbound, Domestic | Languages : Bengali

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Bengali, Domestic and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Bengali
• Someone patient and polite

Salary

You will be paid ₹9,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Work mode: On-site
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Riverina Direct Services.