Sr. Telecaller In Banking Process

Start your next role as a Sr. Telecaller In Banking Process with Riverina Direct Services in Salt Lake, Kolkata. You can earn up to ₹16,000/month. The team is filling 5 vacancies. No experience? You can still apply.

Employer’s description

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Domestic, Outbound | Languages : Bengali

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Bengali, Domestic and Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali
• Someone calm under pressure and polite

Pay and perks

Compensation: ₹9,000 – ₹16,000 per month.

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Riverina Direct Services reviews applications regularly.