Sr. Telecaller In Banking Sector

Looking for a Sr. Telecaller In Banking Sector role in Salt Lake, Kolkata? Riverina Direct Services is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Outbound, Domestic | Languages : Bengali

What you get

Salary: ₹9,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Bengali, Domestic, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Bengali
• You are calm under pressure and customer-first

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Openings: 5
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Riverina Direct Services reviews applications regularly.