Telecaller In Banking Process

A new Telecaller In Banking Process role is open at Riverina Direct Services, Salt Lake, Kolkata. You can earn up to ₹16,000/month. Great for first-time job seekers. There are 4 open positions.

Note from the employer

*Banking Product-Credit Card & Personal Loan Sales With Reputed Bank. *Quality-As Bank Instruction Only. *Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. Type : Outbound, Domestic | Languages : Hindi, Bengali

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Skills: Bengali, Domestic, Hindi, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, Bengali
• You are polite and patient

Your responsibilities

As a Telecaller In Banking Process, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹10,000 – ₹16,000 per month.

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Openings: 4
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Riverina Direct Services.