Telecaller In Banking Process

Riverina Direct Services has an opening for a Telecaller In Banking Process based in Salt Lake, Kolkata. 5 candidates will be hired for this role. The pay goes up to ₹16,000/month.

Note from the employer

*Banking Product-Credit Card & Personal Loan Sales With Reputed Bank. *Quality-As Bank Instruction Only. *Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. Type : Outbound, Domestic | Languages : Hindi, Bengali

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Comfortable with Bengali, Domestic, Hindi, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, Bengali
• You are customer-first and calm under pressure

What you get

Salary: ₹9,000 – ₹16,000 per month, based on skills and experience.

Position details

• Location: Salt Lake, Kolkata, West Bengal
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Riverina Direct Services reviews applications regularly.