Telecaller In Banking Process

Join Riverina Direct Services as a Telecaller In Banking Process in Salt Lake, Kolkata. There are 5 open positions. The pay goes up to ₹16,000/month.

Note from the employer

*Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. *Banking Product-Credit Card & Personal Loan Sales With Reputed Bank Over Telecalling. *Quality-As Bank Instruction Only. Type : Outbound, Domestic | Languages : Bengali

Salary

The salary for this role is ₹9,000 – ₹16,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Bengali
• A patient, calm under pressure attitude

Job at a glance

• Location: Salt Lake, Kolkata, West Bengal
• Vacancies: 5
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Riverina Direct Services reviews applications regularly.