Telecaller In Banking Process

A new Telecaller In Banking Process role is open at Riverina Direct Services, Salt Lake, Kolkata. 5 candidates will be hired for this role. Salary is up to ₹16,000/month.

Note from the employer

*Banking Product-Credit Card & Personal Loan Sales With Reputed Bank. *Quality-As Bank Instruction Only. *Salary Fixed+Good Incentives. *Direct Interview&Joining In Same Place. *Nojoining Charges Applicable. Type : Domestic, Outbound | Languages : Hindi, Bengali

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹9,000 – ₹16,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Bengali, Domestic, Hindi and Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, Bengali
• Someone calm under pressure and polite

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Riverina Direct Services.